Thursday, August 30, 2018
Websense Web Security Unblock Recategorize not works
Websense Web Security Unblock Recategorize not works
If you are using Websense Web Security 7.6 or newer and trying to allow a website by using unblock or recategorize features and if you are still not able to access to the website as I have experienced this behaviour with www.bugme not.com site, this is related to a new mechanism of force comes with 7.6 and newer versions. Because it continues to block the address if it is in a risky category, even you create an allow rule.
But you can override this feature by editing your eimserver.ini file
To do this open your eimserver.ini file add SecurityCategoryOverride=OFF under [FilteringManager]section and restart the filtering service.
For more details : http://www.websense.com/support/article/kbarticle/Custom-URLs-and-Limited-Access-Filters-Not-Permitting-Site-Access-In-V7-6
Another reason for this issue can be the role youve used to logon Triton console, be sure you use Super Administrator role or/and visit http://www.websense.com/support/article/kbarticle/Unblock-URL-feature-in-Websense-Manager-does-not-work for more information.
